RETURNS
All returns must be postmarked within fourteen (14) days of the shipping received date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@audio-scape.co.au to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
AudioScape Engineering Co Australia
Attn: Brendan Phillips
Care of Pomona Post Office
11 Memorial Ave
Pomona QLD 4568
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.